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Public Spaces and Facilities:

Frequent sanitization of high touch surfaces, high traffic areas such as receptions, waiting areas, restaurants and related facilities & washrooms.

Food and Beverage

Strict delivery measures, enhanced training protocols, food handling standards and sanitation guidelines.

Guest Rooms

Additional cleaning processes for daily housekeeping service during the stay and after departure, and improved protocols around handling guest items.

What Else to Expect

  • All resorts and their outlets will comply with local and country-mandated occupancy limits.
  • Social distancing will be practiced in all areas of the resort
  • Temperature checks will be necessary on arrival, as well as reduced contact at check-in, cashless payments and frequent sanitization of room keys.
  • Face masks and other protective clothing will be used by hosts.
  • Hand sanitizing stations or dispensers placed strategically at all guest and host areas.

Taking Care of our Hosts

The health and well-being of our hosts remain our top priority, along with providing a safe environment for them to work in, while looking after our guests. To this extent, all hosts on duty will wear face masks and use other protective equipment as necessary and as required by local governments.

Social distancing is practiced by all hosts at our property, and guidance on personal hygiene and cleaning procedures is clearly communicated and displayed in host areas.

As a community with wellness at our core, our highest priority is our duty of care to your health, safety and well-being. Ultimately, we will do everything we can to support you in whatever you feel is best for you and your loved ones.

For more detailed information contact the resort directly.